Skip to Main Content

For coronavirus information for the UCLA community, please visit the Ashe Center website and UCLA’s information page.

UCLA ADA/504 Compliance Office

An overview for planning accessible UCLA sponsored activities, events, and meetings.

ADA & 504 REQUIREMENTS: Title II of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 mandate that UCLA:

"...Operate each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities." This standard is known as "program accessibility".

  • Methods of providing program accessibility may include, but are not limited to: reassignment of activities to accessible buildings, assignment of aides to beneficiaries, provision of alternative format materials, alteration of existing facilities, and use of accessible rolling stock or other conveyances. Carrying individuals with disabilities is not permitted as a means of providing access.
  • Services, programs, and activities shall be administered in the most integrated setting appropriate to encourage interaction among all users, including individuals with disabilities.
  • This does not require actions that would fundamentally alter the nature of service, program, or activity, would destroy the historic significance of an historic property, or would result in undue financial and administrative burdens (based, at least, on total campus resources).
  • Section 35.102 of the U. S. Department of Justice regulations implementing Title II of the ADA also specify that all activities of a public entity such as UCLA are covered, even if carried out by contractors. For example, the University is obligated by Title II to ensure that all services, programs, and activities operated under contract by a private entity (as defined by Title III of the ADA) are conducted in a manner that permits the university to be fully in compliance with its Title II requirements.
  • All UCLA entities are obligated to assure themselves (through appropriate means, such as, but not limited to: accessibility audits, site reviews, negotiation of permanent and/or temporary architectural accessibility modifications, and provision of auxiliary aides and services) that all on-campus and off-campus sites (public and private) utilized by the university -and the activities/events conducted at them - permit UCLA to be fully in conformity with its requirements under Title II of the ADA.

An Accessible* Event Site Should Have:

  • An appropriate number (at least 1 per 25) of designated accessible parking spaces clearly marked with the International Symbol of Accessibility (profile of a wheelchair user) as close as is feasible to the building entrance/event location. In addition, there must be one van accessible space (8' wide loading isle on passenger side of vehicle) designated for very eight accessible parking spaces.
  • At least one accessible route 36" minimum clear width from public transportation stops, designated accessible parking, and public sidewalks to the accessible building entrance they serve. The accessible route shall, to the maximum extent feasible, coincide with the route for the general public and not through non-public areas such as kitchens and storerooms.
  • At least one building entrance doorway with 32" minimum clear width; doors with easy-to-grasp hardware. Opening pressure for exterior door on an accessible route not to exceed 8.5 pounds of force - 5 pounds of force for interior doors on an accessible route.
  • Corridors 36" minimum clear width that are part of an accessible route.
  • All event room(s)/location(s) reachable by an accessible route (accessible route may include the use of corridors, ramps, lifts, and elevators) from primary building entrance.
  • Event room doorways with 32" minimum clear width. (In theater style seating, provide integrated accessible locations. One method to accomplish this is to remove a chair from every other row adjacent to the aisle to provide a selection of seating for wheelchair users.) Minimize the use of rooms with multiple stepped levels unless they provide appropriate integrated accessible seating (at least two dispersed locations).
  • At least one drinking fountain bubbler 36" maximum above floor.
  • At least one telephone - highest operable part 54" maximum above floor (side approach), 48" maximum above floor (front approach).
  • Temporary directional signage where no permanent signage exists.
  • Brailled and raised numbers on all control panels inside elevator cabs and on all elevator hoistway entrances.
  • Provide information on restroom locations in a facility if all are not accessible. Provide at least one accessible men's and one accessible women's restroom serving the event location(s) with:
    • An accessible entry on an accessible route.
    • At least one men's and one women's accessible commode stall door 32" minimum.
    • Grab bars behind and on one side of each accessible commode.
    • 48" clear space in front, and 32" clear space on one side, of each accessible commode.
    • Top of each accessible commode seat 17-19" from floor.
    • At least one accessible lavatory with 29" clearance underneath, blade valve handles, and insulated hot water drain pipes.
    • At least one accessible mirror bottom mounted 40" maximum above floor and dispensers (at least one towel, sanitary napkin, seat cover, soap) mounted with highest operable part 40" maximum above floor.
  • Accessible controls and operating mechanisms shall be operable with one hand and shall not require tight grasping, pinching, or turning of the wrist (can be operated with a closed fist). The force required to activate accessible controls shall be no greater than 5 pounds of force.
  • Availability of sign language interpreters (if requested by appropriate advance notice).
  • Availability of communications devices such as TTY's (Teletypewriters) for individuals with speech or hearing impairments to receive or initiate telephone calls.

Logistical Details:

  • Assign someone to assist with heavy doors (or prop them open) and directions if event room is difficult to locate.
  • Special Dietary Considerations: When food is served at an event, it is recommended that individuals have the opportunity to request food that meets those restrictions that are related to their disability (e.g. those who have food allergies, are on sodium-free or fat-restricted diets, etc.)
  • If there is a raised platform or riser, check portable ramps for slope (for safety, avoid more than one inch of rise per foot of run). Assign someone to serve as an escort for individuals with disabilities to maneuver up and down the ramp and provide assistance on the stairs if requested.
  • If individuals with disabilities may be using microphones, arrange for lowered standing microphone or preferable, a table with a microphone. Refrain from using a podium.
  • Set up assistive listening devices, if they have been requested, with plenty of time to work with the audio system staff.
  • Provide agendas in alternate formats (Braille, large print, audiotape, diskette) depending on the requests received.
  • Provide a schematic drawing of room layout to facility staff for accurate setup, showing wheelchair access, chairs removed intermittently for integrated seating, and locations for tables, microphones, etc.
  • Make appropriate arrangements for telephone line for TTY, if there is no public TTY phone. Arrange for TV monitor or screen for text captioning, or other needs related to accommodations, if requested.
  • When a video monitor, slide projector, or overhead projector is being used, have an individual assigned to monitor light switches. This individual must know in advance to insure appropriate lighting for the sign language interpreters or text captioning equipment to be visible by those using these services.

Wording To Be Included In Event Announcements:

  • Information regarding site accessibility (use the International Symbol of Accessibility - profile of wheelchair user). EXAMPLE: "(Wheelchair Symbol) Pauley Pavilion is accessible. Accessible parking spaces designated on top of Structure 8"
  • Information regarding the availability/location of a teletypewriter (TTY) for the deaf at the site (use the International Symbol for TTY). EXAMPLE: (TTY Symbol) "A TTY device is located on the exterior bank of pay phones at the northeast corner of Pauley Pavilion."
  • Information regarding the availability/location of an assistive listening system (use the International Symbol for Hearing Loss). EXAMPLE: (Symbol for Hearing Loss) "Royce Hall is equipped with an assistive listening system for use by individuals with hearing loss. Request headsets at......"
  • Suggested wording to be used in ads/event notices indicating how individuals with disabilities can request accommodations:

    "Please request auxiliary aids/services such sign language interpreters, assistive listening devices and alternate format materials at least 10 working days** before the date of the event you plan to attend by contacting: [name, office, or position] at ###-###-#### Voice, ###-###-#### Fax, E-mail (address) or ###-##-#### TTY (if the contact has access to a TTY). Please specify which part(s) of the event you plan to attend."

  • Suggested Wording to Request Alternate Format Materials

    "This [brochure, syllabus, etc.] is available in alternate format by request at least 10 working days in advance. To obtain a copy contact [name, office, or position] at ###-###-#### Voice, ###-###-#### Fax, or ###-###-#### TTY for more information."

Alternate Format Materials/Services - An Overview

  • Braille is a system of exact translation of printed letters into raised dots which can be read by fingertips. There are two grades of Braille commonly used: Grade 1 translates every single character, while Grade 2 is a shorthand translation. Grade 2 is the form preferred by most users.
  • Enlarged print is for individuals with partial sight. On a personal computer, font size of 14 or greater will produce large print. For printers and typewriters, there are large print wheels that will produce large print. For directional signs and door markings, high contrast raised letters and numerals 5/8" high or larger should be used.
  • Audiotaped materials can be produced by a reader/recorder who records written material according to specific standards set by the Library of Congress Talking Book Program. Audiotape cassettes can be reproduced for distribution to individuals with visual impairments.
  • Alternative computer media formats which can be utilized by persons with visual impairments who have access to computers with voice output and/or text enlargement capabilities. Media should be labeled indicating the contents of the material and the software program utilized.
  • Transcription (text captioning) services for individuals with hearing impairments are provided by a typist who turns aurally presented material into typewritten form. The user sits beside the transcriber and reads the typed text, or the typed text is transmitted to a television monitor or large screen for viewing by several individuals.
  • Assistive listening devices amplify sound for hard-of-hearing individuals. A transmitter connected to the public address system transmits a signal. The user gets the signal through a small receiver, typically in a headset or earphone, and can adjust the amplified sound to his/her needs.
  • Open and closed captioning provides written text for deaf and hard-of-hearing individuals on the lower portion of the screen of film, videotapes, slides, and TV programming.
  • Telecommunication Device for the Deaf, also called a TTY, is a telephone communications device that an individual with a speech or hearing impairment uses by typing words in place of using voice. The caller and the receiver of the call must both have a TTY to communicate with each other.
  • In the event one party does not have a TTY, an alternative is the California Relay Service. This communications service gives deaf, hard-of-hearing, and speech impaired individuals the opportunity to make personal and business calls like other telephone users

    Relay operators are available at the following numbers.
    • TTY caller to Non-TTY receiver: (800) 735-2929
    • Non-TTY caller to TTY receiver: (800) 735-2922

  • Sign language interpreters translate audio text into American Sign Language for deaf or hard-of-hearing individuals. The services of certified interpreters can be arranged through local service providers such as Accommodating Ideas (phone: 818-752-3320) or by contracting with free-lance interpreters.
  • Computer Assisted Real Time (CART) means the use of a typist to type event discussions on a digital read-out screen for deaf individuals who don't use sign language.

*Utilize the Americans with Disabilities Act Accessibility Guidelines (ADAAG) and Title 24 of the California State Building Code for a comprehensive listing of accessibility standards.
**It is important that the amount of advance notice specified provides enough time for you to arrange braille, large print, sign language interpreters, etc., but it cannot require an unreasonably long advance notice. Also, if an individual requests accommodation(s) after the cut-off date, the University still must make a good faith effort to provide them. The UCLA Center for Accessible Education (CAE) at x51501 asks a minimum of 10 working days advance notice to provide such accommodations, if you would like their assistance. They recharge the sponsoring unit.